1) Be On Time

Please be on time, especially with 30 minute lessons, the time goes by very fast. I suggest arriving a few minutes early so you are ready to go when the lesson starts.

 

       2) Materials

You have the option of buying music books/materials yourself or to reimburse your teacher after they have been purchased. Parents should discuss the options of books and programs before purchasing as most music stores will not allow a refund or exchange.

 

       3) Missed Lessons

A minimum of 24 hours notice is requested should you need to miss a scheduled lesson. If your child misses a lesson with sufficient notice, you will be offered a group make-up lesson. Dates will be offered periodically throughout the year and material covered will vary depending on who is attending. Missed lessons with insufficient notice will not be offered a make-up lesson. In case of an emergency, inform your teacher as soon as you are able.

​

Please do not cancel a lesson due to lack of practice at home. A child who has not been able to practice needs a lesson even more to make sure their progress is not stalled.​

​

Please note, refunds or credits will not be given for missed lessons.

 

       4) Payments

All lessons must be paid for in advance, by the 1st of the month or as scheduled. Please be timely with all payments and inform your teacher should you need to make alternate arrangements. Anyone with missed payments who does not communicate with their teacher may be suspended from lessons until their account has been paid in full.  

 

Payments options include cash, cheque, e-transfer, or PayPal.

​

       5) Zoom Lessons

Zoom lessons are treated the same as in-person, studio lessons. Students should not attend a Zoom lesson if they are ill. Please let your child rest and resume lessons once are they well. 

 

In-person lessons may be moved to Zoom in case of bad weather, mild illness/injury, or any other unforeseen circumstance or advisory. You may request a Zoom lesson to avoid a missed lesson.

​

       6) Cancellations

Before cancelling lessons, it is first recommended to speak to your teacher. Alternate arrangements or changes can usually be made. If this is not possible, please advise your teacher of the need to cancel one month in advance or as soon as possible.

​